Privacy Policy

This Privacy Policy explains how hookpick ("hookpick," "we," "us") collects, uses, and shares information when you use our website and services. It is written for a small SaaS product and is meant to be clear, not exhaustive legal advice.

Information we collect

Depending on how you use hookpick, we may collect:

• Account information — such as email address, name, company name, location, and industry when you sign up or complete onboarding.
• Authentication data — credentials or tokens needed to sign you in (for example via email/password or Google sign-in).
• Service data — information you connect or generate while using tools (for example utility portal logins you choose to store, account lists, invoices, and related job activity).
• Usage and technical data — such as IP address, browser type, device information, and basic logs needed to operate and secure the service.

How we use information

We use information to:

• Provide, maintain, and improve the service
• Authenticate users and secure accounts
• Run the workflows and tools you request
• Communicate with you about the service (including support)
• Comply with law and protect against abuse or fraud

How we share information

We do not sell your personal information. We may share information with:

• Service providers that help us run hookpick (for example hosting, authentication, email delivery, and infrastructure), under obligations to protect your data
• Authorities when required by law or to protect rights, safety, or the integrity of the service

If you connect third-party systems (such as utility portals), those providers have their own privacy practices for data they hold.

Data retention

We keep information for as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated personal data, subject to legal or operational retention needs.

Security

We take reasonable measures to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your choices

You can update some profile details in the product, sign out, or contact us to request access, correction, or deletion of personal information we hold about you, where applicable.

Children

hookpick is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last updated" date.

Contact

Questions about this Privacy Policy: hello@hookpick.com.